A calm board for every person you support.
The same board families already put on the shelf now gives your team one view across everyone you support. Visit confirmations, medication reminders, and scheme-wide notices reach the people you support without asking them to learn an app, and without you chasing fifty phone calls to check.
Built on the same private, ad-free board as the family product. Nothing new for the people you support to learn.
Two ways it fits your service
Built around the two patterns we hear most often from care teams and housing schemes.
Domiciliary & home care
Each client gets their own board. A visit confirms itself when your carer taps arrived and left on the board; a medication prompt that isn't confirmed in time quietly escalates to your on-call coordinator instead of a family member finding out too late.
→ escalates to whichever coordinator you choose, automatically.
A named escalation chain, not just one phone call
Set up your team's own roster once — Duty Manager, then Assistant Manager, then family if it comes to that — and every reminder on every board can escalate through it in order. Whoever's alerted gets a one-tap link to say "I've got this," which stops it going to the next person, so nobody duplicates a check that's already been handled. Your coordinator sees exactly how far an alert has got, in real time, on the shared portal.
Acknowledged by Duty Manager, 15:31 — chain stops there.
Sheltered housing & retirement schemes
A warden or scheme manager sends one notice: a water outage, a fire drill, the Friday fish and chip van, and it lands on every board in the building at once. Each resident's own family channel keeps working exactly as before, untouched; the scheme-wide notice just arrives alongside it.
One message, sent once, to every flat's board.
Run centrally, seen instantly
One link for your team, scoped to only your boards, no admin password required.
- One shared portalA single link for your coordinator or warden, covering just the boards in your scheme. Nothing else on the platform is visible to them.
- Broadcast to allA one-off notice to every board at once, or to a hand-picked few: the same broadcast, however wide it needs to go.
- Schedule it onceSet a recurring reminder across the whole group in one go, instead of configuring each resident's board individually.
- Live escalation viewA live view of anything currently overdue: which reminder, how far up your staff chain it's got, and whether anyone's acknowledged it yet.
- Nothing to installEvery board still works exactly as the family product does: no apps, no logins, no new habits to teach.
- Hardware, sortedAdd our pre-configured tablet per resident instead of relying on whatever device is to hand — locked down to just the board, arriving ready to go — just switch it on — so there's nothing for your staff to set up or troubleshoot across a whole scheme. Ask us about it.
Where this fits, honestly
- No medical deviceThis is a communication and reminder layer. It doesn't diagnose, monitor vitals, or replace clinical judgement.
- No pendant alarmReminders and escalations are best-effort notifications, not a monitored emergency response service. Keep any existing alarm in place; the board sits alongside it.
- Private by designNo ads, no data-selling. Messages and activity stay visible only to your team and each resident's own family.
Let's talk about a pilot.
Pricing is per resident, per month, and scales with the size of your service, from a handful of boards to a whole scheme. Tell us a bit about your service and we'll put a number on a small pilot.
Email hello@messagehome.co.ukSensible questions
Is this a medical alarm or fall detector?
No. It's a calm way to deliver reminders and notices, and a best-effort escalation if one goes unconfirmed. If your clients need a monitored pendant alarm, keep that in place too; the board runs alongside it, not instead of it.
What do our clients need to do differently?
Nothing. The board switches on and works. The most anyone in the home ever does is press one big button to confirm a reminder.
How does our team manage dozens of boards?
Through one shared portal link, scoped to just your service's boards. Send notices, schedule reminders, and see what's connected, without touching anything outside your own scheme.
How fast could we pilot this?
We can have a handful of boards live within a day of saying yes. Most of the setup is a coordinator filling in names and phone numbers on a form, not an IT project.
What if the Duty Manager doesn't respond either?
It moves to the next person in your chain after the wait time you've set. If it reaches the end of the chain with still no response, it keeps re-alerting the last person rather than going quiet, and stays visible as unresolved on your shared portal. Nothing silently disappears.
What happens to residents' messages and activity?
They stay visible only to your team and that resident's own family: never sold, never used for advertising, and never shared beyond your scheme.